©2020 by Monika La Nuez, LCSW, LLC.

Bloom

TELEHEALTH SERVICES

 

Telehealth Services and Frequently Asked Questions

In light of the recent COVID-19 outbreak I have chosen to offer Telehealth sessions for the time being to ensure the safety of my clients, their loved ones, and our community at large. I've created the Q&A below to help answer any questions you may have about my Telehealth services in order to help you feel more comfortable with this option.  Please contact me with any additional questions, if you would like to schedule a consultation, or if you would like to schedule an upcoming session.

What is Telehealth?

Simply put, Telehealth means having therapy sessions take place remotely, either on your computer, tablet, or smartphone.  You and I would meet "face to face" via an online platform for each of our scheduled individual sessions.

Am I eligible to do Telehealth sessions with you?
I am licensed to provide therapy in the state of Florida, and am able to hold Telehealth sessions with anyone who is a resident of Florida.

I have Medicare. Will my sessions be covered via Medicare?

Due to the COVID-19 outbreak, Telehealth coverage has been expanded to include psychotherapy and counseling, so your sessions will be covered. Please note, you will still be responsible for payment of your copay.

What platform do you use to provide Telehealth?
I use Doxy.me, a HIPAA compliant, secure platform that is compatible with Chrome, Firefox, or Safari on your PC or Mac. You can also use Doxy.me on your Android or iPhone. Using Doxy.me is easy. You do not need to create an account - all you need to do is simply click on the link I send your way prior to each session in order for us to meet.


I'm also happy to set up a time ahead of our initial session in order for you to test out the software, so we can make sure our sessions go off without a hitch.  

Is Telehealth effective?

Absolutely! There can sometimes be a misperception that Telehealth sessions will be more impersonal or awkward than face to face sessions. Rest assured that it is possible to develop a connection with your therapist online and that you will be able to move towards achieving your mental health goals via Telehealth.  


I invite you to reach out to me with any questions you may have or if you are interested in setting up a Telehealth session. I look forward to hearing from you!